UNITED STATES (USA) SHIPPING
Orders are typically processed within 2 business days, Monday through Friday, excluding federal holidays and weekends. Please allow 1-5 business days for shipping, depending on the selected shipping method.
PLEASE NOTE: All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
*Please be aware that we do not ship to the following states: Alaska、Louisiana、Michigan、Utah、West Virginia、Maryland、Ohio.
Standard Ground Shipping
- Standard Ground Shipping is charged $3.96.
- Standard Shipping orders are delivered within 3-5 business days from the shipping date.
Second Day Shipping
- Second Day Shipping is a flat-rate fee of $19.68.
- Second Day Shipping orders are delivered within 2-3 business days from the shipping date.
- *Our carrier partners are FedEx/USPS & UPS.
- * Second Day Shipping Service is not available for orders being shipped to P.O. Boxes or APO/FPO/DPO addresses, U.S. Territories, and some locations in Hawaii.
HAWAII SHIPPING
Standard Shipping is charged $3.96.
Hawaii may take up to 20 business days.
ADDITIONAL INFORMATION
For all orders over $300, we might need your signature for delivery. Please be sure to use an actual address where someone will be available during the day to sign for the package.
A note about USPS Packages: If you track a USPS package and it shows no movement, rest assured that your package has been sent out. USPS sometimes does not scan packages until they arrive at their final destination.
If you have any questions about this shipping policy or need additional information, please email us support@voibon.com
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